For the specific students who are authorized, these steps will allow installation of Adobe Creative Cloud applications licensed through UAlbany.


  1. Visit and use your UAlbany email address to sign in.

  2. When prompted, select Personal Account, and then create your account/set your password.

    Do not select "Company or School Account"

  3. After completing your login, from the Creative Cloud website, browse for and download your desired app. Click the Apps tab on the top of the page to view all apps.

For more information on how to download or install apps, see Download and Install Creative Cloud apps.

Basic Troubleshooting Steps