UAlbany is expected to demonstrate the following attributes or activities with regard to Student Support Services:
- a program of student support services appropriate to student strengths and needs, reflective of institutional mission, consistent with student learning expectations, and available regardless of place or method of delivery;
- qualified professionals to supervise and provide the student support services and programs;
- procedures to address the varied spectrum of student academic and other needs, in a manner that is equitable, supportive, and sensitive, through direct service or referral;
- appropriate student advisement procedures and processes;
- if offered, athletic programs that are regulated by the same academic, fiscal, and administrative principles, norms, and procedures that govern other institutional programs;
- reasonable procedures, widely disseminated, for equitably addressing student complaints or grievances;
- records of student complaints or grievances;
- policies and procedures, developed and implemented, for safe and secure maintenance of student records ;
- published and implemented policies for the release of student information; and
- ongoing assessment of student support services and the utilization of assessment results for improvement.
*Evidence of Integrity should be interwoven in with the above discussions. MSCHE's overall interest in institutional integrity is that:
Integrity is a central, indispensable and defining hallmark of effective higher education institutions, and it can manifest itself through the institution's conduct within each of the other standards.
Please click UAselfstudy@albany.edu to volunteer for this or any other subcommittee. In your e-mail please indicate two or three subcommittees on which you might be willing to serve, as well as your preference regarding first, second and third choice.
Standard 9: Student Support Services
The institution provides student support services reasonably necessary to enable each student to achieve the institution's goals for students.
Standard 6: Integrity
In the conduct of its programs and activities involving the public and the constituencies it serves, the institution demonstrates adherence to ethical standards and its own stated policies, providing support for academic and intellectual freedom.
