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University at Albany provides remote access service via a VPN (Virtual Private Network)— Palo Alto GlobalProtect is the current service being used, at—for faculty, staff, and students.  When connected to the VPN, information is securely transmitted to the campus network. This service allows faculty, staff, and students to access University resources from off-campus connections.

GlobalProtect Client Installation and Connection Instructions




The only officially supported Linux distributions are official flavors of Ubuntu, CentOS, and RedHat Enterprise Linux.  Users of Debian and non-official Ubuntu derivatives may be able to install the client using the Debian/Ubuntu instructions but must make note of the special instructions. Linux users may also use OpenConnect (version 8.00+) if it is available for your distribution.

Mobile Clients


If you are unable to connect to the VPN using the GlobalProtect client, see Palo Alto GlobalProtect VPN Troubleshooting.

Services Requiring VPN Connection

Need more help? Contact the ITS Service Desk.