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Instructions for Windows

If you are experiencing a problem with a Java dependent application such as Blackboard, we recommend clearing your Java cache to ensure that you are getting the correct information from your Java application.

In order to clear your Java cache, please refer to the following steps:

  1. Access your control panel. To do this, click on Start > Control Panel, or Start > Settings > Control Panel.

    Start Menu

  2. Double click on the Java icon.

    Control Panel

  3. Click on Settings

    Java Control Panel

  4. Click Delete Files

    Temporary File Settings

  5. Ensure that both boxes are checked, and click Ok

    Delete Temporary Files