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On your University-owned computer

Enable Remote Desktop

Tip
If your Windows computer is ITS-managed, Remote Desktop should already be enabled.

If Remote Desktop is not already enabled, set up Remote Desktop on your UAlbany work computer via these steps:

Expand

You will need administrative privilege on the PC
Open Settings
Click to enable Remote Desktop
Confirm enabling Remote Desktop
Once enabled, you will see a summary of settings. Note that the PC must remain on, awake, and online to be used.
Check to be sure that Remote Desktop is allowed through Windows Firewall:
1. On the remote computer, click Start and select Control Panel.
2. Click System and Security.
3. Click Allow an app through Windows Firewall under Windows Firewall.
4. Click Change settings in the upper right
5. Check the box next to Remote Desktop.
6. Click OK to save the changes

View whether or not you have admin rights on your computer

Click on the Windows Start button
Navigate to Windows System and left-click Command Prompt
In the window that opens, type: net localgroup administrators and press Enter

then type: net localgroup "remote desktop users" and press Enter
A list of users/groups will appear. If your NetID is not in the list, please submit a an ITS Service Desk Request to be granted permission to remotely connect to your computer.

On your keyboard, press the Windows key + Pause/Break.

Or

Open your Start menu and search for "Control Panel", open Control Panel, and select System
This will open the System window to view basic information about your computer, including the full computer name, which will look like computername.univ.albany.edu
Adjust power settings to make sure you computer does not go to sleep:
1. Click on the Windows Start button
2. Click on the Settings gear
3. Click on System
4. On the left side of the window that appears, click on Power & Sleep
5. In the Sleep section, verify the setting for 'When plugged in, PC goes to sleep after" setting is set to Never
Do not shut your computer down if you wish to remotely access your computer.

Install the GlobalProtect VPN client on the computer(s) you will use to connect to your Remote Desktop-enabled work computer.
- The VPN client can be obtained at https://uavpn.albany.edu
- We have detailed VPN installation instructions
In the search box on the taskbar, type Remote Desktop Connection, and then select Remote Desktop Connection.

Or
Click on the Windows Start button
Navigate to Windows Accessories
Click on Remote Desktop Connection
In the Computer field, enter in either your University computer’s Full computer name or IP address (Network - Find internet protocol (IP) address)
Click Connect
If prompted, enter your ualbany\NetID and password for the security credentials.

Note
Direct connections (i.e., without the VPN) to Remote Desktop services from outside the University's network (off campus) are blocked.