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  • Installing Adobe Creative Cloud for Students

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For more information on how to download or install apps, see Download and Install Creative Cloud apps.


Basic Troubleshooting Steps

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  • If you receive an “Access Denied” Access Deniedmessage after logging in, you most likely have not been provided a license for Creative Cloud Apps. If the software is needed for a class, you should reach out to your instructor and see if a license was requested on your behalf from ITS.
  • Sign out of all Adobe applications, close all Adobe applications, and restart your device. After the restart attempt to complete the sign in again.

  • Sign out of all Adobe applications, close all Adobe applications and uninstall all Adobe Creative Cloud applications. After the restart attempt the installation/login process again.

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