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If you're experiencing issues with callers not being sent to your voicemail, please see the FAQ or Call Forwarding instructions!

Features

  • Personal greeting length: 45 seconds
  • Maximum number of messages: 15
  • Maximum message length: 1 minute 45 seconds
  • Days new messages kept: 14
  • Days saved messages kept: 7
  • Personal distribution lists: 20 lists of 25 boxes each

Instructions

First Time Enrollment:

  1. Dial 2-3305
  2. During the Password Request
  3. Enter Default Password [123456]
  4. You will be prompted to: Record Your Mailbox Name After Tone
  5. Press [#] When Done Recording
  6. Press [#] to Accept Recording
  7. Press [1] to Record Personal Greeting
  8. Press [#] When Done Recording
  1. Press [#] to Accept Recording
  2. Enter New Password (Minimum 6 Digits)
  3. Press [#] When Done Entering Password
  4. Enter New Password Again
  5. Press [#] to Confirm New Password
  6. Use your new password to access your mailbox in the future.

To retrieve your voicemail:

From Your Extension

  1. Dial 2-3305.
  2. At the prompt, enter your 6-digit password.

From Another Extension On Campus

  1. Dial 2-3305.
  2. When prompted for your password, press *.
  3. At the prompt, enter your 5-digit extension.
  4. At the prompt, enter your 6-digit password.

From Off Campus

  1. Dial (518) 442-3305.
  2. During the switchboard greeting, press #.
  3. At the prompt, enter your 5-digit extension.
  4. At the prompt, enter your 6-digit password.

To change your personal greeting

  1. Enter Your Mailbox
  2. Press [4] — Setup Options
  3. Press [1] — Greetings
  4. Press [1] — Change Greeting
  5. Press [1] — Rerecord Current (Standard or Alternate) Greeting
  6. Record Your Personal Greeting then Press #
  7. Press [*] — Exit Greetings

To change your alternate greeting

  1. Enter Your Mailbox
  2. Press [4] — Setup Options
  3. Press [1] — Greetings
  4. Press [1] — Change Greeting
  5. Press [2] — Turn On/Off Alternate Greeting
  6. Press [*] — Exit Greetings

To change your mailbox name

  1. Enter Your Mailbox
  2. Press [4] — Setup Options
  3. Press [3] — Personal Settings
  4. Press [2] — Change Recorded Name
  5. Record Your Mailbox Name then Press [#]
  6. Press [*] — Keep Your Mailbox Name
  7. Press [*] — Exit Personal Settings
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Press [*] whenever you wish to:
Cancel what you are doing
Back up to previous menu
Erase and re-record

Press [#] whenever you wish to:
Complete/confirm a step
Fast-forward to the end of a message you're playing
Send a message to another mailbox on the system