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University faculty and staff may reserve a Zoom Webinar license for presentation style events with large audiences. For all other purposes, please use Zoom Meeting to host meetings with up to 300 participants. All faculty, staff and students may access Zoom at https://albany.zoom.usLearn more: Zoom Meetings vs. Webinars. 

Zoom Webinar will be used for presentation style events that will have more than 300 attendees and/or require the following features: 

  • Only share videoaudio and screen from the webinar hosts and panelists 

  • Allow webinar attendees to only view the webinar hosts and panelists 

  • Manage questions from attendees with Q&A, Polls and Chat

Zoom Webinar may not be used for class instruction or when open collaboration and participation among attendees is required.

ITS has a limited number of Zoom Webinar licenses to be shared across the campus and can accommodate 500 to 3000 participants.  To accommodate anticipated attendance for an event, the following Zoom Webinar Licenses are available:

Webinar License

Maximum Attendee Capacity

Quantity Available

Webinar 5005007
Webinar 100010003
Webinar 300030001

To reserve a Zoom Webinar license, confirm availability on the Zoom Webinar Request Calendar and submit your request.  Zoom Webinar license requests should be submitted as early as possible but not later than five business days before the event date. You must submit a separate request for each event.  For recurring events, please submit request individually. ITS will review your request and respond within three business days. Once your request is approvedconfirmation notice will be sent to the requestor and/or host. 

Event Management Support - By request, ITS is available M-F 8am-5pm to provide guidance during a practice session, but does not provide on-site or in-meeting support during the webinar.

Zoom Webinar Resources: 

If you have questions about reserving a Zoom Webinar license, please contact the ITS Service Desk at 518-442-3700 or at

Need more help? Submit an ITS Service Desk Request.