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On January 30, 2012, the ITS staff and President Philip were invited to an UAlbany Mail Appreciation Breakfast held to recognize all those individuals on campus who aided in the implementation of the new email system.  Chris Haile, CIO stated, “UAlbany Mail resulted in many changes to our accounts business processes and we appreciated the patience as we worked to improve email and related services. Most of all we appreciated the hard work and the extra time spent this summer assisting us in preparations for the email go-live this fall. “