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  • UAlbany Mail - Print e-mail messages from OWA
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Sometimes, printing an e-mail message from UAlbany Mail's Outlook Web App (OWA) using the menu option or command for print will result in a blank page being printed. The steps below will open the message in a printer-friendly view, allowing successful printing.


  1. In the message you want to print, open the "More actions" menu (arrow next to Reply) at the top right corner of the message
  2. Select Print from that menu
    Image illustrating the More Actions menu and the Print item in it.
  3. When the printer-friendly version of the message opens, click the Print button. The print dialog box should open.
  4. Choose any printer and options you need and print the message

Need more help? Contact the ITS Service Desk.