Colleges, Schools and Centers have a designated technology coordinator as the first point of contact for your IT needs. Should you require assistance with your computing equipment, contact the end-user support professional listed for your location.
Location | Technology Coordinator (TC) | Office Phone | Email / Online Support Contact |
|---|---|---|---|
Atmospheric Science Research Center | John Sicker | (518) 437-8717 | jsicker@albany.edu |
| Biological Sciences | David Graper | (518) 442-4317 | dgraper@albany.edu |
Center for Functional Genomics/Cancer Research Center | Hector Martinez | (518) 591-7216 | hmartinez@albany.edu |
Center for Technology in Government | Derek Werthmuller | (518) 442-9064 | dwerthmuller@albany.edu |
College of Arts and Sciences | Helen Strother, CAS Computing Services | (518) 442-2651 | cascomp@albany.edu Submit a request at https://www.albany.edu/cas-computing |
Computer Science - Linux/Unix systems Computer Science - Windows/Mac systems | Will Augustine ITS Field Support (Kyle Pulliam, Manager) | (518) 437-3733 (518) 442-3700 | waugustine@albany.edu Submit a Service Desk request or call the ITS Service Desk at 442-3700 |
Earth and Atmospheric Sciences, Geological Sciences | Kevin Tyle | (518) 442-4578 | ktyle@albany.edu |
Facilities Management, Physical Plant and Mail Services | Liran Harun | (518) 442-3404 | lharun@albany.edu Submit a request at https://wiki.albany.edu/display/facilities/Technical+Support |
Institute for Traffic Safety Management & Research | Renee Varone | (518) 453-0291 | rvarone@albany.edu |
Professional Development Program | Bryan Sotherden | (518) 956-7872 | bsotherden@albany.edu |
School of Business | ITS Field Support (Kyle Pulliam, Manager) | (518) 442-3700 | Submit a Service Desk request or call the ITS Service Desk at 442-3700 |
School of Education | Chris Ives | (518) 442-3532 | cives@albany.edu |
School of Public Health and Wadsworth Center | Sheldon Goddard | (518) 474-9054 | sphtechs@albany.edu |
| Student Affairs Division | ITS Field Support (Kyle Pulliam, Manager) | (518) 442-3700 | Submit a Service Desk request or call the ITS Service Desk at 442-3700 |
SUNY Student Loan Service Center | Matthew Hans | (518) 525-2621 | mhans@albany.edu |
University Libraries | Erich Hammer, Library Systems | (518) 442-1500 | libhelp@albany.edu |
Locations supported by ITS (Administrative divisions, CEAS, CEHC, ITLAL, SCJ, SSW, RC) | ITS Field Support (Kyle Pulliam, Manager) | (518) 442-3700 | Submit a Service Desk request or call the ITS Service Desk at 442-3700 |