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  • Reset 2-Step Login
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Action

If you need to add or update devices or phone numbers, follow the instructions below.

Instructions

Visit the Duo Device Portal: https://idm.itsli.albany.edu/mfa-devmgr/duoportal

Additional information

If you are unable to use Duo because you do not have WiFi and/or Cellular Service, but have the mobile app installed, please visit the following page:  What if I don't have access to WiFi or Cell Service? (Duo for Faculty and Staff).

If you lost access to your 2-Step Login device, please contact the ITS Service Desk at 518-442-3700 or submit a help ticket with the link below.



Need more help? Contact the ITS Service Desk.