Templates can help when sending standard or otherwise common responses in an e-mail.
- Microsoft has instructions for creating message templates and using message templates in Outlook (the desktop client).
- Once created, the template files can be stored in a shared location (say, the Lincoln file server) or distributed to each person needing them. To do this, the creator can go to C:\Users\[yourusername]\AppData\Roaming\Microsoft\Templates\ and copy the relevant .OFT files, then
- Copy and paste them into a shared location
- Send them to others, who can save the file(s) to their computers
As an alternative to using the Outlook template menu for creating a new message, you can open (directly or via a shortcut) the .OFT file and click Send after entering the recipient information.
Need more help? Contact the ITS Service Desk.