Action
To resolve some issues in Microsoft Office, you can run a repair operation to check that needed program files are correctly installed and referenced in Windows.
Instructions
- Close all Office programs (Word, Outlook, etc.)
- In the Start menu, open Settings
- Click Apps
- Click Microsoft Office and click Modify (there will be more to the name, but it varies)
- This may be listed as Microsoft Office 20##, Microsoft Office ProPlus, or Microsoft 365 Apps
- Accept the permission prompt
- Choose to Repair Office and click Continue
- The repair will take several minutes.
- For Office 365/Microsoft 365 editions of Office, there are both Quick and Online repair choices, with Online being more thorough. We recommend trying Quick first, then Online if still needed.
- Once the repair completes, restart your computer
- Test to see if the issue is resolved or not