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ITS is updating the University to Microsoft 365 Apps (M365), the most current version of Microsoft's suite of popular Office software. This will provide a consistent, modern Microsoft experience for the entire campus community.  M365 facilitates working collaboratively from anywhere, at any time.  

This change will affect the version of Office that is installed on University-owned computers.  The web-based version of Office apps will not be affected.

This page will be updated to reflect new information as it becomes available.

What To Expect

ITS will be updating computers campus-wide, so you may see changes on your personal University-owned computer, as well as in classrooms, conference rooms, and other spaces with public devices.  Prior to your computer being updated, you will receive communication from ITS with details.

We anticipate all University-owned machines will be on M365 by the start of the Fall 2021 semester.



Personally-Owned Computer

All members of the campus community can install Microsoft Office 365 Apps on up to 15 Personally-Owned Devices.Ongoing

Conference Rooms

ITS-managed campus Conference Rooms updated to M365. 

For the list of these conference rooms, visit How ITS Supports Conference Rooms.

May 28, 2021


ITS-managed classrooms updated to M365.May 28, 2021

Library Information Commons


Office Computers

(All University-owned machines assigned to specific individuals)
New computers configured by ITS have M365 pre-installed.May 17, 2021
May 28, 2021

ITS will begin upgrading the version of Office installed on University-managed computers assigned to individual employees.  Communications will be sent in advance of this to give you plenty of time to prepare. 


If you have already installed/upgraded to M365 on your computer before this time, then nothing else will need to be done for your computer.

Late July, 2021

Frequently Asked Questions

 What is Microsoft 365 apps for enterprise?

Microsoft 365 Apps is the modern version of Microsoft Office installed on your computer. It includes the applications that you're familiar with, including Access, Excel, OneNote, Outlook, PowerPoint, Publisher, Teams, and Word.  It was formerly called Office 365 ProPlus.

Microsoft 365 Apps is not the same as the "web versions" of the Office applications. Microsoft 365 Apps are installed on your computer directly, just like with Office 2019 and earlier versions.  The web versions of the Office apps let you open and work with Word, Excel, PowerPoint, or OneNote documents in a web browser. The web versions of these Office application will remain available.  

 Why are we changing versions of Office?
 What is different in M365 from Office 2019 (or other older versions)?
 Which version of Office do I have installed currently?

Determine which version of Office you have installed on your computer by following the steps in this article.

 I am using M365 for the first time on a computer.  What do I need to do the first time using Office?

Before you can use any M365 application you must sign in with your UAlbany credentials to activate M365. 

 What if I have Visio, Project, or Power BI?

If you currently have a license for the desktop versions of Visio, Project, or Power BI and have one or more of those installed on your computer, please contact the ITS Service Desk to let us know and we will arrange to make sure that program is reinstalled after the upgrade.

 Will computers in classrooms or conference rooms change?

Yes, Windows computers in classrooms, conference rooms, and other shared spaces will be updated to Microsoft 365.  To use the Office apps in one of these locations, you will need to complete 2-Step login with Duo

 What about my personally-owned computer?

UAlbany faculty, staff, and students are entitled to install and use Microsoft 365 Apps for enterprise (formerly called Office 365 ProPlus) on their Windows and/or Mac computers while they have UAlbany Mail email accounts.  Please click here for additional information.

This can be installed on up to 15 devices in total:  5 installations on Windows (Windows 7, 8.1, or 10) and Mac (macOS/X 10.10 or later) devices, 5 installations on smartphones, and 5 on tablet devices.  You can download and install this yourself at any time.

 Where are my new files saved to by default now?

In Microsoft 365 apps for enterprise, new files are saved to your OneDrive for Business library by default.  You can still change that location to your hard drive or any other location in Office 365, such as Microsoft Teams or an Office 365 Group

Existing files opened from any location will save to their existing location unless you intentionally change the location.

Learn more about this:

 How do I get Microsoft 365 Apps right now?
 Is my computer compatible with Microsoft 365?
 What if I'm off campus?

You can still get M365 from off-campus as long as your computer is signed into the University's VPN

Get Help

Training resources for Microsoft 365

Contact the ITS Service Desk at or (518) 442-3700 for assistance, questions or concerns.

Need more help? Contact the ITS Service Desk.