When logging in to a Mac with an account whose password has changed since the last logon, macOS/OS X will show a prompt that the system was unable to unlock the login keychain and ask what action to take. The options are:
- Continue Log In
This option will not change anything but will result in many prompts for the Keychain password after logging in. To reset the Keychain or update the password, use the Keychain Access application in Application > Utilities.
Create New Keychain
This option will delete the old Keychain and its contents, then create a new, empty Keychain based on the current password used when logging on, then proceed with logging on normally.Use this option if you do not have a way to find and enter the old Keychain password, such as on an Information Commons computer with the libguestpatron account.
Update Keychain Password
You will be able to enter the old password, then a new password, then proceed with logging on normally.Use this option if you have the old Keychain password, such as on a personal computer or an Information Commons computer with your own account (NetID).
Need more help? Submit an ITS Service Desk Request.