Skip to end of metadata
Go to start of metadata

Features

  • Five digit calling between campus phones.
  • Local calls can be made from campus phones.
  • Long distance calls can be completed using a 7-digit phone security code (PSC). The code is assigned to you, not your campus phone, so your office will be billed for all work-related long distance calls, regardless of the campus phone you call from.

    You are responsible for your PSC. Please do not share your code and keep it confidential. If you suspect someone is using your PSC, please contact the Telecommunications Service Center at (518) 437-3800.

Instructions

On Campus Calls

  • Dial the last 5 digits of the telephone number.
This number should start with a 1, 2, 5, 6, or 7.

Local Off-Campus Calls (No PSC required)

  • Dial: 9 + phone number

Toll-Free Calls (No PSC required)

  • Dial: 9 + 1 + 800 + rest of the phone number

Your instructions for dialing long distance will depend on whether you're at the main campus or a satellite office (1535 Western Ave, 299 Washington Ave, 187 Wolf Rd).

Long Distance Calls - Main Campus (Main Campus Dialing Instructions PDF)

Within the 518 Area Code:

  1. Dial: 9 + phone number
  2. Listen for the fast busy tone, enter your PSC

Outside the 518 Area Code (including Canada):

  1. Dial: 9 + 1 + area code + phone number
  2. Listen for the fast busy tone, enter your PSC

International:

  1. Dial: 9 + 011 + country code + city code (if needed) + phone number
  2. Listen for the fast busy tone, enter your PSC
Long Distance Calls - Satellite Offices (Satellite Dialing Instructions PDF)

Within the 518 Area Code:

  1. Dial: *5 and enter your PSC
  2. Listen for the dial tone, dial 9 + 1 + area code + phone number

Outside the 518 Area Code (including Canada):

  1. Dial: *5 and enter your PSC
  2. Listen for the dial tone, dial 9 + 1 + area code + phone number

International:

  1. Dial: *5 and enter your PSC
  2. Listen for the dial tone, dial 9 + 011 + country code + city code (if needed) + phone number

An administrator in your area determines the level of access you need for making long distance calls. Authorization varies according to job responsibilities, so not all employees have the same access.