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  • Keep your computer awake for Remote Desktop
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To use Remote Desktop, your campus computer must remain on and active. The instructions below will help you set the Windows power settings to keep this.


  1. Click on the Windows Start button
    Windows logo icon for Start menu

  2. Click on the Settings gear
    Gear icon for Settings choice

  3. Click on System
    Systems choice in Settings app

  4. On the left side of the window that appears, click on Power & Sleep
    Power and Sleep choice in Settings app

  5. In the Sleep section, verify the setting for 'When plugged in, PC goes to sleep after" setting is set to Never
    Sleep settings options

  6. Do not shut your computer down if you wish to remotely access your computer.

If your computer turns off due to a power outage or other reason, you will need to visit it and turn it back on.

Need more help? Contact the ITS Service Desk.