Find answers to questions, instructions, and troubleshooting information about IT services at the University at Albany. For full service descriptions, visit the ITS Service Catalog.

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Administrative and Business

EMS (Event Management Systems), Student Information Systems (PeopleSoft/IAS) and more.

Infrastructure

Data Center Services, GlobalProtect VPN, UAlbany WiFi and more.

A-Z list of all ITS services

Communication and Collaboration

UAlbany Mail, OneDrive for Business, Zoom, Microsoft Teams, and more.

Research

High-performance computing, Data visualization and more.

Need more help? Contact the ITS Service Desk.

Desktop and Mobile Computing

Desktop and Mobile Device Support, Printing and Related Services, Software and Applications Distribution.

Teaching and Learning

Blackboard, Classroom Technology and Support, Test Scanning and more.

Information Security

Identity and Access Management, Secure Computing and more.

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