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Find answers to questions, instructions, and troubleshooting information about IT services at the University at Albany. For full service descriptions, visit the ITS Service Catalog.


Administrative and Business

Includes EMS, IAS and more.

See our frequently-viewed articles (FAQ) and A-Z lists of ITS services and offerings.


Includes High-performance computing, Data visualization and more.

Need more help? Submit an ITS Service Desk Request.

Endpoint Computing

Includes Equipment quotes, WiFi, VPN, Printing and more.

Teaching and Learning

Includes Blackboard, Classroom Technology, Test Scanning and more.