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Welcome to askIT

askIT contains answers to frequently asked questions and technical details about IT services offered at the University at Albany. For descriptions of our services, visit the ITS website. If you are unable to find what you are looking for, please submit a Service Desk Request.


The University at Albany will never ask you to reveal your password. Please ignore all such requests.


Think that email message might be a hoax? Don't be fooled! Check our Catch of the Day for a sampling of phishing messages received by members of the campus community.