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  • If you don't have a mobile phone or device
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If you do not have a mobile phone or device, you may be eligible to receive a Duo Hardware Token. Duo Hardware Tokens, once associated with your account, can confirm your identity with a several digit passcode you enter at the Duo prompt allowing you to have access to any applications protected by the University at Albany's 2-Step Login service. 

To discuss if you are eligible, please submit a Service Desk Request.

Still need help? Submit a Service Desk Request.

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