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Students:  Search this wiki to find answers to common questions or

Submit an online Help Request  | Call 518-442-3700, x2  | Visit the ITS Help Desk in LC-27 | Visit ITS Tech Help in the Information Commons

Access to IT Services  


S- Drive File Storage

System Maintenance


Residential IT Services

Apogee wireless and wired internet service, call 866-478-8861 (24/7)

To report a broken jack or problem with red phone, call 518-442-4588.

UAlbany Mail

Virtual Information Commons

WiUAlbany Internet Service

If you cannot find the answer to your question, submit a help request.

Student Help Request Form