Action

To add a mailbox you have permission to access but is not your own, in Outlook for Mac, follow the steps below.

Instructions

1. In Outlook, open the Tools menu and click Accounts
2. Click the Advanced... button and go to the Delegates tab
3. Click the plus sign (+) below "People I am a delegate for" to add a mailbox
   
4. Enter the name or e-mail address of the departmental mailbox in the search box, select it from the results, and click Add
5. Click OK to close the Delegates list, then close the Accounts window
6. The account will then be added to your list of accounts and folders in Outlook

Additional Information

These instructions are based on Microsoft's article at https://support.microsoft.com/en-us/kb/3040749.