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The Temporary Internet Files (or cache) folder contains web page content that is stored on the computer's hard disk to facilitate quicker viewing of pages. This cache permits the browser to download only the content that has changed since the web page was last viewed, instead of downloading all content each time the page is displayed. Periodically, you should delete the files in the Temporary Internet Files folder.  


NOTE:  We recommend that you clear the browser's cache and when the process completes, close any open windows, close the browser and then relaunch the browser.

Internet Explorer 8 and newer


For Windows 8, you will need to launch Internet Explorer in Desktop Mode. In Windows 8 mode, click the "Page Tools" icon (wrench) and select "View on the desktop."

  1. Select Tools > Internet Options and select Delete under Browsing History on the General tab.
  2. On Delete Browsing History window, uncheck Preserve Favorites Website Data.  This will allow the Temporary Internet Files to be removed and it will not remove your Favorites.
  3. Temporary Internet Files should all be checked. The remaining items can be left unchecked.
  4. Select Delete.


Internet Explorer 7

  1. Select Tools > Internet Options  and select Delete under Browsing History on the General tab
  2. Select Delete under Temporary Internet Files


  1. Select Firefox menu > History > "Clear Recent History" or History menu > "Clear Recent History"
  2. Select Everything from "Time range to clear" drop-down menu
  3. Check the box for Cache
  4. Select the "Clear Now" button


  1. Select Safari > Reset Safari
  2. Check the box for "Remove all website data"
  3. Select the Reset button


  1. Click the Chrome menu on the right end of the toolbar and click History
  2. Select "Clear browsing data..."
  3. Select to Obliterate the following items from "the beginning of time"
  4. Check the box for "Cached images and files"
  5. Select "Clear browsing data"

How to Clear Cookies From Browsers

How to enable cookies in the browser