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  • How to Access Another Mailbox in OWA
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If you have been granted access to another mailbox, you can access that mailbox via Outlook Web App (OWA). 

  1. You will need to log in as yourself to the UAlbany Mail OWA (
  2. Once logged in, click on your name in the top right of the window.  Click Open another mailbox... and type in the mail alias or email address for the other mailbox. 
  3. You will then be logged into that mailbox and can act as that account, accessing all of its mail folders, calendar, etc.

Need more help? Submit an ITS Service Desk Request.