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Welcome to the University at Albany!

Information Technology Services (ITS) provides technology resources you’ll need for the duration of your studies. You can start using campus IT services right away.

Get Help

ITS offers help with the services listed below and more. For more details about services or to obtain help, please contact us from

Log In

Activate your UAlbany account to set your Password and obtain your NetID. You will then be able to log in to most IT services by going to MyUAlbany

The MyUAlbany portal has links to many services, University news, and allows you access to your academic, financial, and other important information.

Never share password information with anyone; it keeps your data and files safe. You are responsible for maintaining the security of your computer.


UAlbany Mail is part of Microsoft’s Office 365 for Education. You can see your University e-mail address in MyUAlbany if you don't know it yet.

To connect to UAlbany Mail on a smartphone or tablet, take these steps for the built-in email app:

  1. In Settings, choose to add an account
  2. Choose the type, Exchange or Corporate
  3. Enter your UAlbany e-mail address
  4. Enter your NetID and password, then complete your 2-Step Login prompt
  5. The account should set up and may present further options for customization. New messages will be automatically delivered to the device.

For detailed instructions, go to Getting Connected - UAlbany Mail.

Microsoft Office

Microsoft Office 365 is available for free via download through UAlbany Mail as long as you are a student at UAlbany. It allows installing a full version of Microsoft Office on your computers and mobile devices. For details and instructions, go to Office 365 Subscription License.

We also have additional information about more software used by the University Community.

File Storage

Office 365 includes OneDrive for Business, with 1TB of online storage and Office Web Apps to edit and collaborate on documents. For details and instructions, go to OneDrive for Business.

Access to your S Drive, your personal network file space with 100MB of storage, is available when you use ITS public use computers or a personal computer. For instructions to access, go to File Storage - S: Drive.


Blackboard is UAlbany's Learning Management System (LMS). Blackboard has many features which allow faculty to upload files and organize course content, communicate with students via announcements or email, and assign and grade assignments easily through the browser.


Zoom offers video and audio conferencing with screen-sharing and other meeting features. For details and instructions, go to Zoom.

Still need help? Submit a Service Desk Request.

Return to the ITS website