Support for all types of endpoint devices, including laptops, desktops, mobile devices, and related peripherals that are not in the printing service. These devices are institutionally owned (including loaner equipment) and might be part of a shared pool or a computer lab. Includes support for the associated operating system, hardware, and systems that provide enterprise management of computing devices.
The ITS Service Desk https://www.albany.edu/its/service-desk.php is here to assist with your technology needs. Note that some colleges, schools and centers have a designated Technology Coordinator (TC) who provides support specific to their unit. ITS may direct you to your Technology Coordinator for assistance.