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See ITS Intersession Hours for details about ITS availability during the Red Zone of the Energy Savings Initiative .

Contact Information for ITS Service Desk

Service Points

Phone #

Location

Monday-Thursday

Friday

Saturday-Sunday

Blackboard Faculty Support

(518) 442-3700 x4

LC-27

9:00 AM - 5:00 PM

9:00 AM - 5:00 PM

Closed

Classroom Technology Support - Uptown

(518) 442-3700 x3

LC-27

7:30am - 7:30pm

7:30am - 4:30pm

Closed

Classroom Technology Support - Downtown

(518) 442-5112

HS-002

8:00am - 8:00pm

8:00am - 5:00pm

Closed

Help Desk

(518) 442-3700 x2

LC-27

8:30am - 5:00pm

8:30am - 5:00pm

Closed

IAS Desk

(518) 442-3700 x6

LC-27

8:00am - 4:00pm

8:00am - 4:00pm

Closed

PC Service Center

N/A

LC SB-27

8:00am - 4:00pm

8:00am - 4:00pm

Closed

Research IT

(518) 442-3440

FAB 01

8:30am - 5:00pm

9:00am - 5:00pm

Closed

Apogee Internet Service

866-478-8861

N/A

24/7

24/7

24/7

Residential Student Help - Cable TV, Broken jack or red phone

(518) 442-4588

N/A

24/7

24/7

24/7

Telecommunications Service Center

(518) 437-3800

MSC-209

8:30am - 5:00pm

8:30am - 5:00pm

Closed

Test Scanning Services

(518) 442-3700 x5

CS-7

8:00am - 4:00pm

8:00am - 4:00pm

Closed

Holiday Schedule

November 27-28, 2014

Closed

December 25, 2014

Closed

January 1, 2015Closed
January 19, 2015Closed
February 12, 2015TBD
February 16, 2015TBD
May 25, 2015Closed
July 4, 2015Closed