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ITS captures a full backup that can restore the entire wiki environment and individual spaces. However, the individual space backups are only kept for 21 days. In order to guarantee that there exists a recoverable backup of your wiki space, follow the instructions below to create your own backups.

If a space owner needs to have an individual wiki space restored, ITS will coordinate the restoration of the wiki space using either the space owner's backup or the automatic backup, as necessary. All work on the wiki space since that backup was taken will be irretrievable.


Follow the instructions below to back up your wiki space.  Log into Wikis@UAlbany and navigate to your wiki space.  

  1. Click on Space Tools on the sidebar on the bottom left and then Content Tools.
  2. Click Export.
  3. Choose the format of the backup you would like.  If you would like to be able to restore your space, you need to choose XML Export.  (You can also choose PDF or HTML if those formats suit your needs, but you will not be able to restore your space from those formats.)
  4. Choose Full Export and then click Export.
  5. When the export is complete, click on the word here to save the ZIP file that is generated to a secure location.

    ITS recommends saving the file to your network share or OneDrive for Business space in case something should happen to your computer's hard drive.

  6. You need only keep one backup at any time to avoid using too much disk space on your network share.

Request Space Restore

If you need ITS to restore your wiki space from a backup, please submit a Service Desk Request.

Need more help? Submit an ITS Service Desk Request.