Services that support the administrative and business functions of UAlbany. Includes business capability and process automation; financial and procurement, human resource, library, and student information systems.
Foundational services that support the operation and management of the enterprise IT environment. Includes data center services and the management of databases, network and connectivity, and servers and storage.
Services that facilitate institutional communication and collaboration needs. Includes conferencing and telephones, email and collaboration services, and web services.
Services supporting the institution’s research activities, including advanced or specialized storage and applications, research data services and software.
Instructional technology, tools, and resources directly supporting teaching and learning
Services that provide security, data integrity, and compliance for institutional activities. Includes identity and access management, security consulting and education, incident response and investigation, and security policy and compliance.