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  • Reorganization Project
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  • AG Payment
  • Articles in the Mail 
  • Billing Contacts
  • Paid Lost Books
  • Claimed Returned/Never Borrowed
  • Create new ILLiad User
  • Interlibrary Loan Billing in Alma
  • Not On Shelf Form 
  • Processing a Charge Payment Without Having Card 
  • Removing Items From Physical Reserves
  • specific Staff Training documentation: 
    • attendance 
    • answering phones
    • suspicious behavior
    • filling in at IMC
  • Lending Processing
  • Borrowing Processing
  • Request Processing 
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